Question 1

What services do you offer on-site?

Accepted Answer

We offer a wide range of dental services, including preventive care, restorative dentistry, and denture services, , all provided at the convenience of your space.

Question 2

What are your infection control safety protocols?

Accepted Answer

The nature of our unique set-up allows for individual treatment to be carried out in an isolated space.  Our strict attention to proper infection control protocols and systems we have in place, creates a safe environment for individuals to receive treatment.  In keeping with that safety first priority we follow recommendations made by Public Health and our governing Colleges.

Question 3

How clean is the mobile clinic?

Accepted Answer

We sanitize the equipment and the room we set up in at the begining of the day, in between each client & at the end of the day.
Our disposable/one-time use materials are safely disposed of at the end of each appointment.
Our dental instruments are sterilized and re-processed at a Dental Office following Infection Control Protocols set by Public Health, RCDSO & CDHO
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Question 4

How much does it cost?

Accepted Answer

We follow the current suggested fees set by the provincial associations.
Our fees are listed so that there are no surprises. 
Some of our most common service fees:
 • Cleaning approximately $210
 • Fluoride application $31

Question 5

Can I use my insurance?

Accepted Answer

Yes!
 
We would be more than happy to submit your claim to your insurance company.

Question 6

What if I already have a dentist?

Accepted Answer

That is great.  We don't want you to break up with your dentist :)  We make is super easy for you to have your teeth cleaned as frequently as you need/want and encourage you to see your dentist once every 12-18 months to have a checkup and x-rays.  Should we notice something at your cleaning appointment that requires attention, we will let you know so that you can make an appointment with your dentist.  Keep in mind,  we do not take x-rays in our mobile clinic.

Question 7

How do I get you to come to my place of work or living?

Accepted Answer

Have your HR person, Director of Care or Condo board email us at info@thesmileroom.ca(mailto:info@thesmileroom.ca?subject=We need The Smile Room in our space :))

Question 8

How do you ensure a calming environment for patients?

Accepted Answer

Our team is trained to create a soothing atmosphere with gentle communication, comfortable settings, and a patient-centered approach to reduce anxiety and ensure a positive experience.  We even make sure we have your favourite music playing during your appointment.

Question 9

Do you take the CDCP (Canadian Dental Care Plan)?

Accepted Answer

Yes!  We accept the CDCP for your dental treatment.